Organization Subprocess Customer Support
Help Requests Closer
Guidelines-Mockups
The purpose of the Help Requests Closer Guidelines-Mockups is to provide Organization Subprocess Customer Support instructions for the role of Help Requests Closer. These Guidelines-Mockups are divided into areas based on the class of activities: Administrative tools, Submit Help Request, Review and Assign Help Request, Execute Help Request, Closeout Help Request, Follow-up Help Request, and Analysis.
Organization: ORG
-Administrative Tools-
Register Login
Change Password
Forgot User ID/Password
Frequently Asked Questions (FAQs)
Change Role
Regulations and References
-Closeout Help Request- Closeout Help Request
-Report Tools- Report Tools