Organization Subprocess Customer Support

Sample

Guidelines


Overview

The purpose of the Sample Guidelines is to provide Organization Subprocess Formualation instructions for the role of Sample. These Guidelines are divided into areas based on the class of activities: Administrative tools, Preliminaries, Organization Subprocess Modification, and Analysis.

Organization: ORG


Guidelines

  1. Administrative Tools
  2. Submit Help Request
  3. Review and Assign Help Request
  4. Execute Help Request
  5. Closeout Help Request
  6. Follow-up Help Request
  7. Analysis

1. Administrative Tools

-Administrative Tools-
Organization Subprocess Customer Support Manager
Help Requests Submittor
Help Requests Reviewer and Assigner
Help Requests Executor
Help Requests Closer
Help Requests Follow-uper:
Register Login
Change Password
Forgot User ID/Password
Frequently Asked Questions (FAQs)
Change Role
Regulations and References -Registration Approval- Organization Subprocess Customer Support Manager: Approve Registration

2. Submit Help Request

-Submit Help Request-
Help Requests Submittor
Help Requests Reviewer and Assigner: Submit Help Request

3. Review and Assign Help Request

-Review and Assign Help Request-
Help Requests Reviewer and Assigner: Review and Assign Help Request

4. Execute Help Request

-Execute Help Request-
Help Requests Executor:
 Execute Help Request

5. Closeout Help Request

-Closeout Help Request-
Help Requests Closer:
 Closeout Help Request 
  

6. Follow-up Help Request

-Follow-up Help Request-
Help  Requests Follow-uper:
 Follow-up Help Request 

7. Analysis

-Report Tools-
Organization Subprocess Customer Support Manager
Help Requests Submittor
Help Requests Reviewer and Assigner
Help Requests Executor
Help Requests Closer
Help Requests Follow-uper: Report Tools

Implementation:

Mockup (html)
Implementation (html)


Contacts:

Name- Phone-Email (mailto-hyperlink)

References:

Title- Author- Library (html)